CMS Secures ₹1,000 Crore Contract with SBI for ATM Cash Solutions

The State Bank of India (SBI) has awarded a significant cash outsourcing contract worth ₹1,000 crore to CMS Info Systems Limited (CMS), marking a milestone as the first large public sector bank contract of its kind in India. This ten-year agreement will encompass 5,000 bank-owned ATMs across the country, with operations set to commence in January 2026.

The contract is designed to enhance managed services and improve cash efficiency, ultimately leading to increased ATM uptime. This initiative aims to benefit millions of bank customers by ensuring reliable access to cash.

According to Anush Raghavan, Chief Business Officer at CMS, this landmark contract will facilitate an additional revenue growth of ₹500 crore. Raghavan noted, “A large part of India’s ATM channel was disrupted in 2025, and we have played an active role in helping stabilize ATM operations for many banks. This long-term contract will provide stability and high-quality services to millions of consumers with seamless self-service banking.”

Strengthening Partnerships and Service Delivery

The agreement underscores a clear shift towards integrated solutions in bank outsourcing, reinforcing the long-standing relationship between CMS and SBI. This partnership builds on CMS’s involvement with SBI through various large and complex projects, including the multi-vendor software solution ALGO MVSTM, the vision AI solution HAWKAITM, and managed services for ATMs.

CMS specializes in providing logistics, technology solutions, and services tailored for banking and financial technology players. This contract not only signifies a robust collaboration between two major entities in the financial sector but also highlights the growing demand for efficient cash management solutions in a rapidly evolving banking landscape.

As the project gears up for its launch in early 2026, both CMS and SBI are poised to make significant strides in enhancing the efficiency of ATM services across India, ultimately better serving the needs of consumers. The implications of this contract are expected to resonate throughout the banking sector, setting a precedent for future outsourcing agreements.