Business
Majority of India’s Tech Workforce Relies on AI for Performance
A significant shift has occurred within India’s tech workforce, with nearly 75% of professionals now depending on artificial intelligence (AI) to achieve performance targets. This finding emerged from the AI Advantage Survey Report 2025, conducted by ANSR and Talent500. The survey collected insights from over 3,000 individuals working in Global Capability Centers (GCCs) across both Tier-I and Tier-II cities, revealing a decisive transition from early AI experimentation to its integral use in daily operations.
According to the report, almost 44% of respondents reported using AI as a core component of their daily tasks, while an additional 36% indicated they use it on occasion. The survey identified coding (with 68% of respondents), research (at 64%), and data analysis (at 52%) as the primary applications of AI, suggesting that it is predominantly utilized for essential value-creation activities rather than merely supplementary tasks.
Performance Gains and Learning Gaps
The survey findings also highlighted the positive impact of AI on performance metrics. Nearly 75% of participants noted that AI has directly assisted them in meeting their performance goals, with over 60% experiencing productivity improvements ranging from 25% to 50%. Despite this progress, the report underscores significant gaps in learning and institutional support within organizations.
More than 70% of employees reported teaching themselves AI tools through platforms such as YouTube and open online courses, while only a third had access to formal training provided by their employers. Furthermore, while 44% of employees had successfully implemented AI ideas within their teams, 42% cited obstacles such as a lack of approvals, resources, or strategic direction as barriers to scaling these innovations. This reflects a growing innovation enablement gap within GCCs.
The report also notes a disconnect between the enthusiasm of leadership regarding AI initiatives and the execution of these strategies. Although employees feel their leaders value AI, far fewer believe they have designated time for structured learning or clear communication regarding company-wide AI strategies.
Future Directions for GCCs
Vikram Ahuja, Co-founder of ANSR and CEO of 1Wrk, commented on the survey’s findings, stating, “AI has moved from promise to presence, and the AI Advantage 2025 Survey shows this shift is being felt first and foremost by people. Across thousands of responses, we see a clear mix of optimism, curiosity, and a healthy realism: professionals want AI to amplify their capabilities, not replace them.”
Ahuja emphasized the need for GCCs and employers to focus on developing learning pathways, career structures, and workplace systems that view technology as a partner in human development. He described the report as both a pulse-check and a playbook, urging organizations to invest in skills, redesign career journeys, and commit to a future where technology enhances opportunities for all.
Looking ahead, the survey positions 2025 as a crucial year for India’s GCC sector. As employees increasingly embrace AI organically, the challenge for organizations is shifting from merely promoting adoption to effectively scaling AI integration through structured support, training, and alignment with leadership.
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