COAI Supports SIM-Binding to Enhance Security and Privacy

The Cellular Operators Association of India (COAI) has endorsed the Indian government’s recent SIM-binding initiative, asserting that it bolsters security without compromising user privacy. This statement comes in response to concerns surrounding the potential implications of the order.

Clarification on Privacy Concerns

COAI, which represents prominent telecom companies including Reliance Jio and Bharti Airtel, emphasized that the SIM-binding order does not necessitate additional data collection or the creation of new metadata. Instead, it functions to verify the presence of the SIM linked to a user’s identity during routine authentication processes, akin to the widely adopted Unified Payments Interface (UPI) system.

In addressing worries about user inconvenience, particularly for those who travel internationally, COAI described such apprehensions as unfounded. The association pointed out that SIM-binding is already a standard practice in digital payment and authentication platforms. Users with an active SIM simply need to ensure it is present in their device, even if not connected to mobile data.

Support for International Travelers

For those traveling abroad, COAI clarified that users can still access communication applications over Wi-Fi or through a foreign SIM, as long as their Indian SIM remains active in a secondary slot. This includes individuals using single-SIM devices, who must comply with the requirements as part of an “intentional and essential security safeguard” aimed at preventing fraud, cyber scams, and misuse of Indian communication networks.

The association reassured subscribers that their access to communication applications will not be hindered while abroad. Although the Indian user’s app is linked to their SIM for authentication, they can continue using services permitted in their current location, thus enhancing safety and traceability.

Regarding the proposed six-hour logout cycle for periodic reauthentication, COAI indicated that the new directive aligns with global best practices for services involving sensitive identity data. Many critical platforms, such as banks, DigiLocker, and Aadhaar, enforce even stricter session rules to safeguard user information.

While mobile devices benefit from robust cryptographic security measures, laptops and browsers are more susceptible to security threats, making periodic authentication a necessary practice. COAI noted that users who typically rely on laptops or tablets usually keep their phones nearby, making the reauthentication process a minor inconvenience in light of its significant security advantages.

In summary, COAI’s backing of the SIM-binding initiative reflects a commitment to enhancing digital security while maintaining user privacy, ensuring that both local and international communication remains secure and accessible.