Business
Western Railway Announces Four-Hour Service Disruption on October 12

Mumbaikars should prepare for significant travel disruptions on Sunday, October 12, 2023, as the Western Railway (WR) implements a four-hour jumbo block for essential maintenance work. The block will take place from 10:00 to 14:00 between Borivali and Ram Mandir stations on the UP FAST line and between Ram Mandir and Kandivali stations on the fifth line.
During this period, all UP FAST line trains will be redirected to the UP SLOW/6th line between Borivali and Andheri stations. Additionally, trains operating on the fifth line will utilize the DOWN FAST line for journeys between Andheri and Borivali. This necessary maintenance work aims to enhance the reliability and safety of services for commuters.
Vineet Abhishek, Chief Public Relations Officer of Western Railway, has indicated that some suburban services will be cancelled. Certain trains originating from Borivali and Andheri will also be diverted to run up to Goregaon via the Harbour line. Passengers are encouraged to check the arrangements in advance and to consult station masters for detailed information regarding the block.
Introduction of SUGAMRAIL Monitoring System
In addition to the scheduled maintenance, the Western Railway recently launched the SUGAMRAIL digital monitoring system, aimed at improving the management of lifts, escalators, and earthing pits across its network. Announced on Tuesday, this innovative platform marks a significant advancement in infrastructure management within Indian Railways.
Developed under the leadership of Vivek Kumar Gupta, General Manager of Western Railway, SUGAMRAIL is a first-of-its-kind software-based system designed to provide real-time data on critical equipment. Previously, the inspection and maintenance of these systems were reliant on manual records maintained at various depots, leading to delays and oversight of potential issues.
With SUGAMRAIL, over 470 lifts and escalators, along with approximately 21,500 earthing pits, are now monitored through a centralised digital dashboard. This system is accessible to railway officials at both division and headquarters levels, enhancing the overall efficiency of operations.
The new platform is designed to automatically alert staff about equipment failures, overdue inspections, or frequent faults. By employing Key Performance Indicators (KPIs) such as Mean Time Between Failures (MTBF) and Maintenance Compliance Rate, SUGAMRAIL aims to assess reliability and ensure timely intervention.
Impact on Commuters and Future Developments
The introduction of SUGAMRAIL is expected to significantly enhance the operational reliability of Western Railway services. The system ensures continuous visibility of equipment health, automatically flags repeated failures or overdue inspections, and promotes timely action through high compliance rates.
As the railway authorities implement these changes, commuters are reminded to stay informed about service adjustments and improvements. The maintenance block on October 12 is a crucial step in ensuring the safety and efficiency of train operations for the millions of passengers who rely on the Western Railway daily.
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