AWS Outage Disrupts Popular Websites, Including Snapchat and Coinbase

Amazon’s cloud services unit, Amazon Web Services (AWS), experienced a major outage on October 20, 2025, which affected several widely used websites and applications globally. Users reported disruptions on platforms such as Snapchat, Robinhood, and Venmo, leading to increased frustration among consumers and businesses alike.

According to AWS, the issues stemmed from increased error rates and latencies within the US-EAST-1 Region. An update posted on their status page acknowledged the ongoing problems but did not specify the cause of the outage. As of the latest reports, AWS had not responded to inquiries regarding the incident.

The impact of the outage was felt across multiple sectors. Perplexity, an AI startup, confirmed that their service was down due to the AWS issue. CEO Aravind Srinivas noted in a post on X that the root cause was linked to AWS and that they were working to resolve the situation. Similarly, the cryptocurrency exchange Coinbase also experienced problems, indicating that the outage had far-reaching implications beyond social media and finance.

Users turned to platforms like Downdetector to report issues with various services, including Amazon.com, PrimeVideo, and Alexa. The widespread nature of the outage highlighted the reliance on cloud services for daily operations and entertainment.

As the situation unfolded, many companies and users awaited further updates from AWS on the resolution timeline. The incident serves as a reminder of the critical role cloud computing plays in modern digital infrastructure and the potential vulnerabilities that can arise from system failures.

While Amazon works to address the ongoing service disruptions, the effects are likely to reverberate through various industries and among millions of users worldwide.