Firmex Wins Gold and Bronze at 2025 Stevie® Awards for Excellence

Firmex, a prominent name in virtual data room solutions, has achieved notable recognition at the 19th annual Stevie® Awards for Sales & Customer Service. The company’s support team was awarded a prestigious Gold Stevie® Award for Contact Center of the Year (Up to 100 Seats) in the Technology Industries category, along with a Bronze Stevie® Award for Achievement in Customer Experience. This event took place on September 10, 2025, in Toronto.

The Gold Stevie® Award highlights Firmex’s commitment to excellence in customer service. The Contact Center of the Year accolade emphasizes the team’s dedication to providing high-quality support, a critical factor for their clients managing sensitive documents and complex financial transactions. The award acknowledges the team’s ability to deliver effective solutions while operating around the clock, available 24/7 throughout the year.

In addition to the Gold award, the Bronze Stevie® Award for Achievement in Customer Experience reinforces Firmex’s focus on enhancing user interactions. This recognition underscores the importance of customer satisfaction in the company’s operations, reflecting their efforts to ensure a seamless experience for clients.

Firmex specializes in secure document sharing and collaboration, catering to businesses that require reliable management of confidential information. The company’s virtual data room solutions are essential for organizations navigating complex transactions, allowing them to operate efficiently and securely.

The recognition at the Stevie® Awards not only honors the hard work of the Firmex support team but also positions the company as a leader in the technology sector. With a focus on innovation and customer care, Firmex continues to set benchmarks in service excellence.

As the company moves forward, the awards serve as a testament to its ongoing commitment to quality and customer satisfaction, reinforcing its reputation in the industry. Firmex remains dedicated to enhancing its support services and improving the client experience, striving for further accomplishments in the future.